Dear Customers, Prospective Customers, and Website Visitors,

As PERGAMON MARBLE, we attach great importance to the protection of your personal data. In this context, pursuant to the Law No. 6698 on the Protection of Personal Data (“KVKK”), we would like to inform you as the "data controller" about your personal data and the processing procedures.

WHAT PERSONAL DATA WE PROCESS

• Identification information (Full name, Date of birth, National ID number)

• Contact information (Address, Email address, Phone number)

• Details regarding your use of the Site (Your behavior, transactions, preferences, visited products, etc.)

• Usernames and passwords specifically assigned to you

• Company information (Company name, phone number, address)

Upon conclusion of the ………. Agreement:

• Identification information (Full name, Date of birth, National ID number)

• Contact information (Address, Email address, Phone number)

• If you request an invoice and share with us: (National ID No, Tax ID No)

• If you pay by credit card, processing of payment data to be sent to the payment institution

• If you choose wire transfer, bank IBAN and bank-related details you use

If you are a User:

• Usernames and passwords assigned to you

• Company information (Company name, phone number, address)

• Records of services provided by our company (Request and complaint management)

• Records created by complaint forms submitted by you

• Data processed under the electronic commerce system we provide, solely for storage and system use without defining processing purposes or means

If you have given Electronic Commercial Communication Consent:

• Identification information (Full name)

• Contact information (Address, Email, Phone number)

• Details about your site usage (Behavior, transactions, preferences, visited products, etc.)

• Marketing-related information (Date of birth, site usage, shopping habits, demographic user/customer data such as address and preferences, purchase habits related to products and services, campaign participation, surveys, invoice content, payment methods and details, all contact numbers and email addresses, identifiers like cookies, browser fingerprints, IP address, beacon, wired/wireless connection info, etc.)

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data may be processed for the following purposes in compliance with relevant data protection legislation:

General Purposes:

• To resolve your issues and complaints when you contact us and communicate with you if necessary

• To fulfill our legal obligations towards public authorities and other official entities, especially regarding information security, by processing identity, contact, invoice, and shopping data

• To use your identity, contact, invoice, and shopping data for exercising legal rights such as lawsuits or official procedures arising from contracts

• To distinguish your records in our system from those of other customers and enable you to benefit from after-sales operations without submitting invoices or receipts, by processing identity and contact data

• To issue invoices upon your request by processing identity and invoice data

• To process your credit card data for payment purposes (credit card data is transferred directly to payment institutions without being stored by us)

• To fulfill statutory data retention obligations by processing identity, shopping, and invoice data

If you are a User:

• To improve our product and respond promptly to your requests within the scope of User Complaint and Request Forms

• To monitor regular payments, update your account information, and manage the electronic commerce platform provided to you

• To operate your electronic commerce site related to the sales you make as a User

• To manage your requests and provide the best service principle within the scope of the services provided

• To manage the electronic commerce site together with our business partners to whom your data may be transferred upon request or displayed on the website

If you give Electronic Commercial Communication Consent:

• To create and conduct general or personalized campaigns, promotions, advertisements, notifications, and marketing activities, and to carry out any kind of commercial communication addressed to you by processing identity, contact, shopping, and marketing data

METHODS OF DATA COLLECTION AND LEGAL BASIS

Your personal data are collected and processed by {COMPANY NAME} through your transactions on the Site, requests and complaints, shopping activities, surveys, automatic methods, or electronic systems within the scope of your Electronic Commercial Communication Consent.

As {COMPANY NAME}, we collect and process your personal data based on the following legal grounds:

• Necessity for the establishment and performance of a contract regarding Site-related processes

• Fulfillment of legal obligations

• Legitimate interests of the data controller

• Explicit consent for marketing and data sharing with business partners to offer new services

• Exercising or defending legal rights

• Data made public by the data subject

The existence of explicit consent:

• When explicitly required by applicable laws

• When necessary for establishing or performing a contract directly related to the data subject

• When mandatory for compliance with a legal obligation

• When disclosed by the data subject themselves

• When required for establishing, exercising, or defending a legal right

• When processing is mandatory for legitimate interests of the data controller, provided it does not harm the fundamental rights and freedoms of the data subject

Sensitive personal data such as health-related data are processed without explicit consent only as permitted by law for public health, preventive medicine, medical diagnosis, treatment, and care services, or by authorized institutions.

TRANSFER OF YOUR PERSONAL DATA

As {COMPANY NAME}, your personal data may be transferred to:

• Domestic and international business partners and service providers (e.g., call centers, marketing consultants, database providers, electronic communication service providers, consultants, etc.) for IT, marketing, consulting, and other services

• Dealers and partners for resolving your purchases and other product requests

• Business partners with whom data sharing permission has been granted

• Authorized public institutions, judicial authorities, and official bodies to fulfill legal obligations and exercise our legal rights

• Payment institutions, banks, and electronic payment providers when you pay by credit card (card data is transferred without storage by us)

YOUR RIGHTS

According to Article 11 of the Law, you have the right to:

• Learn whether your personal data are processed

• Request information if your data have been processed

• Learn the purpose of processing and whether your data are used accordingly

• Know the third parties to whom your data are transferred domestically or internationally

• Request correction of incomplete or inaccurate data

• Request deletion or destruction of your data within the scope of legal conditions

• Request notification of data corrections, deletions, or destructions to third parties to whom your data have been transferred

• Object to outcomes resulting from exclusive automatic processing of your data

• Claim compensation for damages arising from unlawful processing of your data

CONTACT

You can submit your requests to the Data Controller at the dedicated email address: …………………, from your registered email on the system, or in writing to the following address (Please note that requests that require a specific legal procedure must comply with that procedure):

Address:
Phone: